Privacy Policy

Last Revised on: June 2024

Scope of This Policy

This Policy applies only to information collected through our Site. It does not apply to third-party websites or third-party mobile apps.

This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of our Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, speciﬁc Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

Our Location

MGM Industries is a United States corporation. The servers that support this Site may be located in the United States or other countries. Data protection laws vary from country to country; however, we will process your information in accordance with this Policy no matter where your data is stored. By using the Site, you freely and speciﬁcally give us your consent to export your personal information to the United States and to store and use it in the United States as speciﬁed in this Policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.

Information We Collect

Information You Manually Provide. We may ask you directly for personal information, or you may provide it voluntarily through an online form. This information may include your name, email address, phone number, physical address, billing address, and product questions or preferences.

Information From Third-Parties. You may be able to register with, log on to, or enhance your profile on our Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform.

Information Collected Automatically. We collect information automatically when you visit our Site. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings.

Information Collected by Cookies and Other Technologies. A “cookie” is a small file placed on your device when you visit a site that can be understood by us or other parties that issued the cookie. We use cookies and other technologies, including device identifiers to collect information and support certain features of our Sites. For example, we may use these technologies to:

collect information about the ways visitors use our Site—which pages they visit, which links they use, and how long they stay on each page;
support the features and functionality of our Site
personalize your experience when you use our Site; and
improve our marketing efforts, including through use of targeted advertising.

In addition to the cookies MGM Industries delivers to your computer or mobile device through this Site, third-party partners and analytic companies may deliver cookies or other tracking technology to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. Other third parties like Facebook may deliver cookies or a tiny graphics file called a “pixel” to your computer or mobile device for the purpose of tracking your online behaviors across our Site and non- affiliated websites and delivering targeted advertisements either on this Site or other websites.

We may also aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).

How We Use, Disclose or Share Your Information

How We Use Your Information

We may send your personal information to other group companies, afﬁliates and third parties to help us process your personal information for the purposes set out in this Policy. Generally, we use the information we collect through this Site to:

provide the information, products and services you request;

provide you with effective customer service;
provide you with a personalized experience when you use this Site;
contact you with information and notices related to your use of this Site;
contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
improve the content, functionality and usability of this Site;
better understand your needs and interests;
improve our products and services;
improve our marketing and promotional efforts through target advertising and other methods;
share with others as described in this policy;
improve security, credit or fraud prevention; or
carry out our business in keeping with your consent or any other purpose identiﬁed in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

How We Disclose or Share Your Information

With Third-Party Vendors

MGM Industries discloses information collected through this Site to third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site, to conduct surveys, and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

With Other Users of this Site

You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to any content that you post using the social networking or product review tools we make available to you and that does not constitute “Feedback” (as that term is deﬁned in our Terms of Use). Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. (Please see our Terms of Use). Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site.

With Third-Party Social Media Platforms

We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Twitter). If you choose to take advantage of this functionality, people with access to your proﬁle on the third-party platform may be able to see the actions you have taken – for example, the items you have purchased. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your proﬁle on this Site with an account on a third-party social media platform, we may share the information in your proﬁle with that third-party platform. If you log into our Site using your credentials from a social media platform or if that social media platform has delivered a “pixel” or similar tracking code to your device, that platform also may receive data about the pages, videos, or other content that you viewed on our Sites. By accessing our Site, you consent to sharing data about that content with these social media platforms.

With Our Distributors, Licensees and Other Afﬁliates

MGM Industries may share the information collected through this Site with its afﬁliates, licensees and independent distributors (collectively “distributors”). Our distributors may use the information in all the ways listed in this policy, provided that such use relates to products or services authorized by MGM Industries. For example, if you request an appointment, we will need to share your information with a MGM Industries expert near you to schedule an appointment. Our distributors may also use your information for their own marketing purposes, provided such marketing relates to products or services authorized by MGM Industries – they may not use your information to promote competing windows or doors or other, products or services not authorized by MGM Industries.

With Business Partners

From time to time, we may share your information with selected third parties (other than our third-party vendors or distributors) for joint marketing purposes.

As Part of a Business Transfer

Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.

To Comply with Laws and Protect Our Rights and the Rights of Others

We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; to protect our own rights or property or the rights, property or safety of our users or others; or as Described in a Privacy Notice or click-through agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will be consenting to the disclosure of your information as described in that Privacy Notice. We also reserve the right to disclose your information as described in any click-through agreement to which you have agreed.

Retention of Personal Information

MGM Industries retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law. Even if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data based in part on your previously identifiable information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Links to Other Websites, Devices, and Software

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Your Choices

Email Preferences

We will include an “opt out” link in each electronic newsletter or promotional email we send you, so that you can inform us that you do not wish to receive such communications from us in the future. You may also contact us at contactmgm@mgmindustries.com.

Access to Your Information

If you would like to review, correct and update the personal information you have provided to us through this Site, you can update contact preferences online or please contact us by email at contactmgm@mgmindustries.com. We will respond to your request within the time limit set out by the applicable privacy legislation. We will use reasonable efforts to comply with your request as required by applicable law.

Change Previously Expressed Preferences

You may change previously expressed preferences regarding how we use your information. If at any time you wish to be taken off our mailing lists, you can update contact preferences online or please contact us at contactmgm@mgmindustries.com.

Opting Out of Interest-Based Advertising

The online advertising industry provides a service through which you may opt-out of receiving targeted ads from certain data partners and other advertising partners that participate in self-regulatory programs. You can opt-out of targeted advertising from certain providers across computer and mobile device browsers. Please note that by opting out, you will continue to see generic advertising that is not tailored to your speciﬁc interests and activities. To be clear, cookie-based opt-outs must be performed on each device and browser (e.g. Chrome, Firefox, MS Edge, Safari) that you wish to have opted-out. For example, if you have opted out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt out on each device and browser.

Opting Out of Cookies

If you want to stop or restrict the placement of cookies or ﬂush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Site or some of its functionality may be affected.

How We Protect Your Information

MGM Industries takes reasonable technical, physical, and administrative precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. Therefore, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

A Note About Children’s Privacy

You must be at least 18 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you believe that a child has submitted personal information on or through our Sites without the consent and supervision of a parent or guardian, please contact us at contactmgm@mgmindustries.com so that we can take appropriate action.

Links to Other Websites; Social Networking Services

This Site may contain links to websites that are not operated by MGM Industries or its distributors. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. MGM Industries does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using that site or providing any personal information.

This Site also may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Site, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly. You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.

Changes to the Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Policy at any time. When we make changes to this Policy, we will update the “last revised” date at the top of this Policy. We encourage you to periodically review the Site for the latest information on our privacy practices. You are bound by any changes to the Policy when you use the Site after such changes have been first posted.

Contact Us

If you have questions or concerns about this Policy, any Privacy Notice, or MGM Industries data practices, please contact us by email at contactmgm@mgmindustries.com. You may also call (615) 824-6572 to speak to customer service.

MGM Industries

U.S. State Supplemental Privacy Policy

Last Revised on: June 2024

This Supplemental Privacy Policy and Notice (“Supplemental Policy”) applies only to information collected about consumers residing in California, Colorado, Connecticut, Montana, Oregon, Tennessee, Texas, Utah and Virginia (“consumer(s),” “Consumer(s),” “you,” “your”) and supplements the information contained our primary Privacy Policy. It provides information required under the California Consumer Privacy Act of 2018 and as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”), the Colorado Privacy Act of 2021, the Connecticut Data Privacy Act of 2022, the Montana Consumer Data Privacy Act, the Oregon Consumer Privacy Act, the Tennessee Information Protection Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act of 2022, the Virginia Consumer Data Protection Act of 2021 (the “VCDPA”), and any and all regulations arising therefrom (collectively, “U.S. State Privacy Law” or “U.S. State Privacy Laws”).

This Supplemental Policy describes the practices of MGM Industries and its subsidiaries’ (“MGM Industries,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of Personal Information and provides instructions for submitting data subject requests. Some portions of this Supplemental Policy apply only to consumers of particular states, and we have indicated where those portions are state-specific.

If you are unable to review or access this Supplemental Policy due to a disability, you may contact MGM Industries at contactmgm@mgmindustries.com or (800)728-1017 to access this Supplemental Policy in an alternative format.

Definitions Specific to this Policy

“Consumer” means a natural person who resides in California, Colorado, Connecticut, Montana, Oregon, Tennessee, Texas, Utah, or Virginia to whom we offer information, goods, or services. For purposes of this Supplemental Policy, this term includes natural persons who reside in California and engage with us as part of business-to-business transactions.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Information includes “personal data” as that term is defined under U.S. State Privacy Laws. Personal Information also includes “Sensitive Personal Information,” as defined below.
“Sensitive Personal Information” means Personal Information that reveals a Consumer’s: 1) Social security, driver’s license, state identification card, or passport number; 2) Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to the individual’s account; 3) Precise geolocation; 4) Racial or ethnic origin; 5) Religious beliefs; 6) Union membership; 7) Contents of email or text messages, unless we are the intended recipient; 8) Genetic data; 9) Biometric information used to uniquely identify the Consumer, and 10) Health, sex life, or sexual orientation. Sensitive Personal Information includes “sensitive data” as that term is defined under U.S. State Privacy Laws.
“Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.
“Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for behavioral advertising purposes, whether or not for money or other valuable consideration.
“Third Party” means a person or organization which is not a Consumer, Vendor, or an entity owned or controlled by us and as defined under U.S. State Privacy Law.
“Vendor” means a “service provider,” “contractor,” or “processor” which collects, stores, or otherwise handles data for us, as those terms are defined under U.S. State Privacy Law.

These definitions apply, whether terms are capitalized or not. Other terms used in this Supplemental Policy may be defined under U.S. State Privacy Law, and they shall have the meanings described in those statutes. If there are variations between such definitions in different laws, you will be covered by the definition that applies in your state. For example, if you are a Virginia consumer, terms defined in the VCDPA shall apply to you if they are used in this Supplemental Policy.

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Retention of Data

We intend to retain each category of Personal Information described above only for as long as necessary to fulfill the purpose for which it was collected, or a related and compatible purpose consistent with the average consumer’s expectation, and to comply with applicable laws and regulations. We consider the following criteria when determining how long to retain Personal Information: why we collected the Personal Information; the nature of the Personal Information; the sensitivity of the Personal Information; our legal obligations related to the Personal Information, and risks associated with retaining the Personal Information.

Your Rights to Your Personal Information

Residents of states that have enacted U.S. State Privacy Laws have certain rights with respect to the collection and use of their Personal Information. Those rights vary by state. As required by the CCPA, we provide detailed information below regarding the data subject rights available to California consumers. Consumers in in other jurisdictions with U.S. State Privacy Laws have similar rights and can find more detail by referencing the statute that applies to them.

You have the right to submit requests related to the Personal Information we have collected about you. You may make such a request twice in a 12-month span. Please note, there are circumstances when we may not be able to comply with your request. For example, we may not be able to verify your request, or we may find that providing a full response conflict with other legal obligations or regulatory requirements. We will notify you if this is the case.

Right to Receive Information on Privacy Practices. You have the right to receive the following information at or before the point of collection:

The categories of Personal Information to be collected;
The purposes for which the categories of Personal Information are collected or used;
Whether or not that Personal Information is Sold or Shared with Third Parties or disclosed to Vendors;
If the business collects Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is Sold or Shared; and
The length of time the business intends to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.

We have provided such information in this Supplemental Policy, and you may request further information about our privacy practices by using the contact information provided below.

Right to Know and Right to Access. You have the right to request certain information we have collected about you. You have the right to request:

Specific pieces and categories of Personal Information we collected about you;
The categories of sources from which Personal Information was collected;
The purposes for which Personal Information was collected, Shared, Sold, or processed;
The categories of Personal Information we Shared, Sold or disclosed; and
The categories of Vendors or Third Parties with whom we Shared, Sold or disclosed Personal Information.

Right to Delete. You have the right to request that we delete certain Personal Information that we have collected.

Right to Correct. You have a right to request that we correct any inaccurate Personal Information we may retain about you.

Right to Opt-Out of the Sale and Sharing of Your Personal Information. You have the right to opt-out of the sale and sharing of your Personal Information with Third Parties, and the right to opt out of the processing of Personal Information for targeted advertising purposes, as defined under U.S. State Privacy Laws.

SELL/SHARE/PROCESS PERSONAL INFORMATION: We Sell and Share Personal Information, or process Personal Information for targeted advertising purposes. In the past 12 months, we have Sold or Shared the categories of consumer Personal Information as listed in this Supplemental Policy. As a consumer, you have the right to opt-out of the sale and/or sharing of your Personal Information and of the processing of Personal Information for the purpose of targeted advertising. To submit an opt-out request, please access the below link or follow the “Instructions to Exercise Your Rights,” below. We do not knowingly Sell or Share Personal Information of consumers under 16 years of age.

If you opt-out of the sale of your Personal Information, we will wait at least 12 months before asking you if we may Sell or Share your Personal Information.

Universal Opt-out Mechanisms. Some web browsers or devices offer settings where you may pre-set a signal to websites that you do not want to have your online activity and behavior tracked, Sold, Shared, or otherwise used for targeted advertising purposes.

You have the right to opt-in to the sale of your Personal Information after you have opted out. If you would like to opt-in to the sale or sharing of your Personal Information, please email us at contactmgm@mgmindustries.com or call us at (615) 824-6572. Opting-in is a two-step process in which you will first clearly request to opt-in, and then separately confirm that choice.

Right to Consent to or Limit the Use of Your Sensitive Personal Information. You have the right to consent to the use of your Sensitive Personal Information under certain U.S. Privacy Laws. Separately, you have the right in CA to instruct us to limit the use and disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods reasonably expected by an average consumer or for specific business purposes defined by law.

USE SENSITIVE PERSONAL INFORMATION OTHER THAN AS LISTED IN THE CCPA: We use Sensitive Personal Information with your consent, and for the purposes listed in Section D. In CA, you have the right to further limit the use of your Sensitive Personal Information to the purposes authorized by the CCPA. To submit a request to limit the use of your Sensitive Personal Information, please access the below link.

Right to Non-discrimination. You have a right to exercise the above rights, and we will not discriminate against you for exercising these rights. Please note that a legitimate denial of a request to access, delete, or opt-out is not discriminatory, nor is charging a fee for excessive or repetitive requests.

Instructions to Exercise your Rights. If you would like to make any of the data requests listed above, please submit a request by emailing us at contactmgm@mgmindustries.com.

You may designate an authorized agent to exercise your rights under the CCPA on your behalf. Such individual must have power of attorney, or be an authorized agent registered with the relevant Secretary of State.

Verification Process

When you submit a request to exercise your data subject rights, we may ask you to provide information that will enable us to verify your identity.

If you designate an authorized agent to exercise your rights on your behalf, we may require that you or the authorized agent do the following:

Verify your identity with us directly.
Provide proof of your signed written permission for the authorized agent to submit a request on your behalf.

We may deny a request from an agent purportedly acting on your behalf if we request, and the agent does not submit, proof that he, she, or it has been authorized by you to act on your behalf.

Personal Information of Minors

Our online content is not intended for children or minors under the age of sixteen years. Accordingly, we do not knowingly store information from minors under the age of sixteen years, except as required by applicable law. If you believe that a child has submitted Personal Information to us, please contact us at contactmgm@mgmindustries.com and we will delete the information.

Additional California Privacy Rights

Shine the Light Request. California Civil Code Section § 1798.83 permits users of our website who are California residents to request information about our disclosure of Personal Information to other parties for their direct marketing purposes. To make such a request, please send an email to contactmgm@mgmindustries.com with the subject “Shine the Light Request.”

Financial Incentives for California Consumers/Contractors. Under California law, we may provide financial incentives to California Business to Business contractors (defined as Product Dealers, Installers, and Service Professionals) who allow us to collect, retain, or Share Personal Information collected from Consumers on MGM Industries’s behalf. These contractors may receive incentives that may include monetary payments, program rewards, and/or a higher level of goods or services.

Changes to Our Supplemental Policy

MGM Industries reserves the right to amend this Supplemental Policy at our discretion and at any time. When we make changes to this Supplemental Policy, we will post an updated policy on our website with the effective date.

Additional Information

If you would like additional information regarding our Policy, please contact us at contactmgm@mgmindustries.com or (615) 824-6572.

MGM Industries

287 Free Hill Road Hendersonville,

TN 37075-2136

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